--- title: Delete a One-Time Prepaid Purchase url: https://docs.maxio.com/billing/subscriptions/management/product-allocations/delete-a-one-time-prepaid-purchase applies_to: Advanced Billing updated: 2026-09-30 --- # Delete a One-Time Prepaid Purchase Remove a one-time prepaid purchase that was entered by mistake, directly from the Purchase Ledger tab on a Product's history page. > **Warning:** Deleting a purchase can't be undone. It removes the purchase's units from the ledger, and the Customer's original charge for those units isn't credited or refunded. ## Check that you can delete the purchase You can delete a purchase if you're an admin or have Customer Support access for the site. The **Delete Purchase** option is available only for a purchase that meets all of the following: - It's a one-time purchase, not a recurring allocation. - None of its units have been used yet. - It hasn't expired. A row that doesn't meet these conditions, or that you don't have access to delete, shows a disabled actions menu instead. ## Delete the purchase Deletion happens from the actions menu on the purchase's row in the Purchase Ledger tab. **To delete a purchase** 1. Open the Product's history page and select the **Purchase Ledger** tab. See Track Product Usage for a Subscription for how to open it. 2. Find the purchase's row and click its actions menu (the three-dot icon). 3. Select **Delete Purchase**. 4. In the **Delete Purchase** dialog, click **Delete**. ## What to expect After you click **Delete**, the page reloads on the Purchase Ledger tab, at the same page of the ledger. If you deleted the last row on a page, it opens the previous page. The purchase no longer appears in the ledger. If the deletion fails, the dialog stays open and shows the error message. The **Delete** button is disabled until you close the dialog. Click **Close**, then try again.