Configure Invoices

Summary - Configure Invoices

Feature

Invoices

You Need

An understanding of how your company wants to customize invoices

A branding guide for emails (optional) 

Code

None

Difficulty

◎◎◎◎


1. Go to Invoice Settings

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2. Set Invoice Collection Method

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FieldDescription
Invoice Issuing 

Automatic Payment - This method will automatically charge the billing method on file every time.

Manual Payment - This method will send out an invoice to be paid by the customer every time.

Payment Collection for One-Time Invoices 

Remittance Payment - Will send out an invoice to the customer when a one-time payment is issued. 

Immediately process the payment method on file - Will charge the payment method on file when a one-time payment is issued.

3. Set Invoice Start Number

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FieldDescription
Invoice Start NumberSets the next invoice's number and all futures invoices to tick up from this number. This field will automatically update to the newest invoice number.

4. Set Invoice Customization

FieldDescription
Invoice LogoUpload a logo to display on the invoice. The logo will need to be smaller than 10MB.
Merchant Information DisplayedCan choose what information about your company will be on the invoice. You can add or remove your business name, address, and phone number.
Recipient NameCan choose whether you would like to display the recipient's name, the recipient's business name, or any combination of the two, including none at all.
Recipient AddressCan choose whether you would like to display the recipient's shipping, the recipient's billing address, no address, or one as a backup.
Ship to Recipient NameCan choose whether you would like to display the recipient's name, the recipient's business name, or any combination of the two, including none at all.
Ship to Recipient AddressCan choose whether you would like to display the recipient's shipping, the recipient's billing address, no address, or one as a backup.
Line Item Elements

Can choose whether or not to display:

  • Unit Price
  • Quantity
  • Product Date Range
  • $0 Product Line Items
Previous Balance DueCan choose whether or not to display the previous balance on an invoice.
Invoice MemoAdd a Memo message on every invoice. You can choose whether or not the memo can appear on a new page of the invoice.
Payment InstructionsAdd a Payment Instruction message on every manual payment invoice.
Tax

Choose whether to include on an invoice:

  • Country code in front of VAT number
  • EU VAT breakdown in Euros
  • NZ GST breakdown in NZD
  • UK VAT breakdown in GBP
Document Settings

Choose whether or not to show in PDF version of the invoice:

  • Page Number
  • History
  • Page break between each child invoice

Name on child invoice - Choose whether to show the contact or organization name on the child invoice.

Show child invoices - Choose whether to all child invoices on a parent invoice or just ones with activity. 

Credit Note SettingsChoose whether or not to display credit note details on an invoice. 
Public URL Expiration Time

This setting determines how long public invoice links remain active before they expire.

What it applies to:

  • Invoice links sent by email
  • Public invoice links copied from the application

Allowed values:

  • Default: 60 days (5,184,000 seconds)
  • Minimum: 60 days
  • Maximum: 2 years (63,115,200 seconds)

This setting applies at the time a link is generated. If a link is generated again later (for example, by resending an invoice or copying the link again), its expiration is recalculated using the current setting.

5. Set Email Settings for Automatic Payments

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FieldDescription
Send email when invoice issued for automatic paymentWhen enabled, invoices will be sent to customers with automatic payments Customizing the email can be done using the "Edit Template" button.
Edit TemplateWill edit the default email being sent out for this invoice type.
Send an email even when the total is $0Based on the option selected, it will send or not send the email and invoice an invoice if the total is $0.
Attach PDFs to emails when they are sentIf enabled, will send a PDF copy of the invoice in the email.

6. Set Email Settings for Manual Payments

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FieldDescription
Send email when invoice issued for manual paymentWhen enabled, invoices will be sent to customers with manual payments. Customizing the email can be done using the "Edit Template" button.
Edit TemplateWill edit the default email being sent out for this invoice type.
Send an email even when the total is $0Based on the option selected, it will send or not send the email and invoice an invoice if the total is $0.
Attach PDFs to emails when they are sentIf enabled, will send a PDF copy of the invoice in the email.

7. Set Email Settings for Multiple Invoices

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FieldDescription
Edit TemplateWill edit the default email being sent out for this invoice type.
Attach PDFs to emails when they are sentIf enabled, will send a PDF copy of the invoice in the email.
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