Subscription Summary: Customer Details Tab

The customer details specify a few crucial pieces of information about the purchaser of your product or service.

• ID: The customer ID of your subscriber. not editable
• Email address The address on file of the customer
• CC emails Any cc email address on file. All emails will be CC’d to the following addresses. Separate multiple emails with a comma.
• Phone The phone number on the file of the customer.
• Organization The organization/company on file for the customer.
• Reference ID (for your app) Optional
• Customer Since The day that your customer signed up for your product. not editable
• Shipping Address The shipping address on file for your customer.

Please be aware that this article is related to Advanced Billing's Subscription Summary function. The subscription summary is the place to perform all tasks necessary to manage customers’ purchases through Advanced Billing. You can learn more about the Subscription Summary by checking out this help article: Subscription Summary Overview.

Pay close attention to the screengrab below. The screengrab below the information provided is from the Customer Details of the subscription.

Delete Customer Details

Select Delete to remove the customer entry. You may not delete a customer if they have Subscriptions associated with the customer entry. To read more about deleting a Subscription, please see our documentation here.

Edit Customer Details

To edit any of the details of the customer, select Edit from the Action drop-down menu. Pay close attention to this screengrab below, as well. You are able to edit the customer entry directly from the customer details view.