Understand How Custom Pricing Works

Custom Pricing allows you to define a price for a Product or Component that is specific to a Subscription. You define these prices during a Subscription action, such as updating pricing or quantity, and they do not appear in the Product Catalog.

Custom Pricing helps you manage sales-negotiated Subscriptions alongside self-service sign-up Subscriptions without expanding your Product Catalog unnecessarily. It also streamlines workflows by allowing you to define prices on demand.

Custom Pricing Usage

There are several ways to use Custom Pricing:

  • Through the API
  • Through the Salesforce integration*
  • Through the HubSpot integration
  • Through a Subscription page
  • Through a combination of the above

This article covers Custom Pricing through the Subscription page. For Custom Pricing through the Salesforce integration, contact your Customer Success Manager.

Custom Pricing for Products

You can set Custom Pricing for Products using the following actions:

Custom Pricing for a Product includes similar configurable attributes as a Product Price Point, including name, price, interval, trial, setup fee, and expiration. Unlike a Product Price Point in the Product Catalog, Custom Pricing supports only one currency, the currency of the Subscription.

Custom Pricing configuration for a Product

Maxio does not currently support Upgrade or Downgrade Migration to a Custom Price. You can perform an Upgrade or Downgrade Migration to a Price Point.

Custom Pricing for Components

You can set Custom Pricing for Components using the following actions:

Custom Pricing for a Component includes similar configurable attributes as a Component Price Point, including pricing scheme, unit price, price bracket start and end, and tax inclusive settings. Unlike a Component Price Point in the Product Catalog, Custom Pricing supports only the Subscription currency.

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