View and Update Subscription Entitlements

A subscription’s entitlement values are resolved automatically when it’s created, and again whenever its Plan, price point, or Product allocation changes. Use the subscription’s Entitlements tab to confirm exactly what a subscriber has been granted right now, and decide whether to push updated catalog values out to subscriptions that already exist.

To view the entitlements on a subscription

1. Open the subscription.

2. Click the Entitlements tab.

   

The table shows each feature’s name, type, and resolved value, along with when it resets and which Product(s) it resolves from. For subscriptions with multiple Products, the values shown are the aggregated result across all active Products.

How entitlements are resolved

When a subscription event occurs (creation, Plan change, Product allocation, renewal), Advanced Billing:

1. Reads the current price point for the Plan and each allocated Product.
2. Reads the entitlement values configured on each price point.
3. Writes a stable snapshot of entitlements onto the subscription.

The snapshot remains unchanged until the next lifecycle event. Editing a feature’s catalog values after a subscription is created does not retroactively change the subscription’s entitlements.

Propagate entitlement changes to existing subscriptions

When you change entitlement values, the change applies to new subscriptions automatically. For existing subscriptions, you choose whether to update them or leave them as-is.

To propagate changes

1. After saving updated entitlement values on a Plan, Product, or price point, a Propagate to existing subscriptions prompt appears.
2. Choose whether to update existing subscriptions or leave them as-is.

Confirming enqueues a background job that re-resolves entitlements for all affected subscriptions.

Propagation runs as a background job. Large subscriber bases may take several minutes to fully update.

Related information

See Understand Entitlements to learn the concepts behind features, feature kinds, and default and overridden entitlement values.

See Configure Entitlements to set up features, attach them to Plans and Products, and configure price point entitlement values.

See Read Subscription Entitlements with the API to retrieve resolved entitlement values for application access control and feature gating.

See Troubleshoot Entitlements to resolve missing, outdated, or unexpected entitlement values.