Help Center › Billing › Catalog

Catalog

Your catalog is the list of everything you sell and how it's priced. Every subscription you create is built from it, so time spent getting it right here saves you rework in billing, invoicing, and reporting later.

Seeing different names in your app?

The new product catalog changed some labels. In many areas, Products appear where you previously expected Components, and Plans replace what were previously called Products. Some older articles still use the original names. Using the New Product Catalog

How the pieces fit together

A subscription combines a plan, any products added to it, and any coupons applied. Entitlements and wallets describe what the customer gets from it.

What you sell

Product familyGroups plans a customer can upgrade or downgrade between.PlansYour tiers, such as Starter, Growth, and Enterprise.ProductsSeats, add-ons, and usage, billed with a plan or on their own.OffersA plan, products, and coupons packaged as one thing a customer can buy.

How price is set

Price pointsDifferent prices for the same item, like annual vs. monthly or old vs. new pricing.Pricing schemesPer unit, tiered, volume, stairstep, or hybrid pricing for products.CouponsPercentage or fixed-amount discounts, one-time or recurring.

What customers get

Entitlements (Beta)Features and limits they can use. Updates automatically when the subscription changes.Wallets (Beta)Prepaid balances of credits, tokens, or dollars.

Start with what you're trying to do

Pick the goal closest to yours. Each path lists articles in the order to read them.

Set up my catalog for the first time
See what changed in the new catalog, then structure your plans.
Charge for add-ons, seats, or usage
Pick the right product type and how it's priced.
Change pricing without moving existing customers
Offer new pricing to new signups only.
1. Setting Up Plan Price Points
2. Manage Plan Price Points
Package a plan with products and coupons
Bundle catalog items into one offer customers can buy.
1. Understand Offers
2. Create and Configure Offers
Offer a discount or promotion
Reduce price for a campaign, term, or customer.
Control what customers can access
Beta. Must be enabled for your site. Tie features and limits to what each customer bought.
1. Understand Entitlements
2. Configure Entitlements
Sell prepaid credits or tokens
Beta. Must be enabled for your site. Let customers buy a balance up front and draw it down.
1. Understand Wallets
2. Create and Manage Wallet Products

Answers to common questions

The catalog questions customers ask most, and where to find the answer.

What types of products (formerly components) can I create?Choose a Product Type →
What is hybrid pricing?Use Product Pricing Schemes →
How do I change product (component) quantities on a subscription?Report Product Usage and Allocations →
How is proration calculated when a quantity changes?Configure Quantity Proration for Product Updates →
How do allocations and proration schemes work?Configure Proration Schemes for Products →
How does metered usage draw down a wallet?Understand Wallets →
What happens when a wallet's balance runs out?Understand Wallets →
What's the difference between a coupon and a coupon code?Coupon FAQ →

After your catalog is ready

Subscriptions →Sign customers up to the plans you built.Invoicing →See how catalog items appear on invoices.

Didn't find what you need? Contact Support

Catalog

Seeing different names in your app?

How the pieces fit together

Start with what you're trying to do

Set up my catalog for the first time

Charge for add-ons, seats, or usage

Change pricing without moving existing customers

Package a plan with products and coupons

Offer a discount or promotion

Control what customers can access

Sell prepaid credits or tokens

Answers to common questions

After your catalog is ready