Updated: 03 June 2026
Maxio is excited to announce the following updates and new features released during the month of June. We'll be updating this article throughout the month as new features become available. To get notified about any changes to this article, simply click the Follow button.
Payments
Maxio Payments TopUp/Transfer - Send Transaction Description to GLs & allocate to "Undeposited funds"
When a "TopUp" or "Transfer" transaction occurs—which Maxio uses to recover funds if a virtual balance falls below $0—merchants will now see a clear description of the line item in their General Ledger (GL). Additionally, these items will be automatically allocated to the "Undeposited funds" account by default, providing better visibility and easier reconciliation. (Released: 2 June 2026)
- Why it matters:
Previously, these transactions could be difficult to identify in GL statements, often leading to support inquiries. By providing a clear description and a dedicated default account, merchants can more easily track risk mitigation transfers and take necessary actions, such as managing refunds or chargebacks, without manual investigation.
- Where to find it:
These details appear within your GL sync settings and on your GL statements, specifically for QuickBooks and NetSuite. To manage this, navigate to your GL sync or Maxio Payments settings and locate the Transfer/Top Up account mapping.
Billing Portal - Display available payment methods within subscription context
We have updated the Billing Portal to provide better visibility and management of your payment methods. You can now view all your active payment methods directly within the context of an individual subscription, rather than only being allowed to add new ones. (Released: 1 June 2026)
- Why it matters:
This change allows you to manage your payment methods more efficiently. By seeing all active payment methods in one place, you can easily select and apply an existing method to a specific subscription without re-entering payment details, streamlining the management process.
- Where to find it:
These updates are available within the Billing Portal under the subscription management and payment method update pages.
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