End a Trial Early

Sometimes a Customer wants to start being billed right away instead of waiting for their trial to run its full course, for example if they're ready to commit before the trial period ends. Advanced Billing gives you several ways to end a Subscription's trial early.

Ways to end a trial early

Advanced Billing supports four ways to end a trial before its scheduled end date:

• Advance the billing date to trigger an early renewal.
• Cancel the Subscription immediately via the Admin UI or Billing Portal.
• Use a Plan migration flow: change to a different Plan or price point, then migrate back to the original configuration. This resets the billing cycle and transitions the Subscription to Active.
• Manually activate the Subscription before the scheduled trial end.

For recurring use cases, consider setting up separate Plans or price points for trial versus post-trial billing, so only one migration step is needed.

Manually activate a Trialing Subscription

When a Subscription is Trialing, you can manually activate it before the scheduled end of the trial. The Subscription becomes Active immediately, and the selected term configuration applies starting from activation.

During manual activation, you can set or update the Subscription term as part of the activation flow, choosing whether the Subscription becomes:

• Evergreen
• Term-based, with a defined Term End Date

Advanced Billing also supports Subscriptions that include both a trial period and a fixed term. In this case, the Subscription remains Trialing for the duration of the trial. When the trial ends, the Subscription transitions to Active, and the term period begins at that time.

Use manual activation when you want to end a trial early and control whether the Subscription continues as evergreen or under a fixed term.

Related information

For what the trial types and billing scenarios referenced above mean, see Understand Trialing Subscriptions.

For a full overview of all Subscription states, see Understand Subscription States.