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Last updated on Aug 30, 2026
If you belong to more than one organization, you can return to the Org Picker from inside Maxio Core and open an instance belonging to a different organization. You do this through the instance switcher at the top of the left navigation pane, which is labeled with the instance you are currently in.
Switching takes you out of your current instance entirely, back to the screen where you choose which organization to work in.
To switch to another organization
Maxio returns you to the Org Picker, where you can choose another organization. Once you select one, Maxio asks you to pick an instance within it.

The switcher marks each instance according to its type: a filled circle for a live instance, a hollow one for any other. Instances you do not have access to are left out of the list, and hovering the switcher shows the entity you are currently in.
View All Organizations is not always present. It appears only when all of the following are true:
Where instance filtering is switched on for your environment, the switcher additionally requires that you have been granted permissions on at least one instance.
Admin permissions are not required. Any user who can see the switcher and meets the conditions above can use it.
For the equivalent flow in Advanced Billing, see Switch Organizations from Advanced Billing.
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