Set Up Enterprise SSO

Connecting Maxio to your identity provider takes two pieces of work in two places: an administrator creates the connection in Maxio, then someone with access to your identity provider adds the callback URL Maxio gives back. Sign-in keeps failing until both halves are done.

Before you begin

Confirm all of the following before you start:

• Enterprise SSO is enabled on your Maxio account. Maxio turns this on, not an administrator on your side, so contact Maxio if Enterprise SSO does not appear under Admin.
• You are working in the root entity. A multi-entity account cannot configure Enterprise SSO from a child entity.
• You have administrator access in Maxio.
• Your account does not already have a connection. An account holds one Enterprise SSO connection at a time, so adding a second means replacing the first.

Gather your credentials

Which credentials you need depends on the connection type you plan to use. Collect them from your identity provider before you open the form, or have someone from your identity or security team on hand.

Credentials required by each connection type

Create the connection

The form starts with a single field, Type. The credential fields appear once you choose a type, and which ones appear depends on the type you pick, so choose the type first.

To create an Enterprise SSO connection

1. Go to Admin > Settings > Enterprise SSO.

   

2. Select Click here to create an Enterprise SSO Connection.

   

3. Choose a Type.

4. Complete the credential fields that appear, using the values you gathered above.

5. Select Save.

Set the callback URL in your identity provider

Creating the connection is only half of setup. Maxio displays the values your identity provider needs, and nobody can sign in through SSO until you add them there.

To finish setup in your identity provider

1. On the Enterprise SSO Connection page, copy the callback URL Maxio displays.
2. In your identity provider, set that address as the callback URL for the application you configured.
3. For a SAML connection, also copy the Entity ID from the same page and set it in your identity provider. Maxio generates this value, so it appears only after you save the connection.

After setup

Maxio routes users to your identity provider by the email address they enter at sign-in, so nobody has to choose a different sign-in option. Your identity provider's own policies then govern them, including whether a second factor is required.

Set up SAML with Okta

To connect Okta using SAML

1. In Okta, create a new SAML 2.0 application.
   • Set Single sign-on URL to https://login.maxio.com/login/callback.
   • Set Audience URI (SP Entity ID) to a placeholder value for now. You replace it in a later step.
   • Set the attribute statements to map email to user.email and email_verified to true.
2. In Okta, open the application's sign-on details and copy the Sign on URL (this is your ACS URL), then download the certificate.
3. In Maxio, follow Create the connection above using the ACS URL as your Sign In URL and the downloaded certificate as your Signing Certificate.
4. Copy the Entity ID Maxio displays after you save the connection.
5. In Okta, set Audience URI (SP Entity ID) on your SAML application to that Entity ID.
6. Sign in through Okta to confirm the connection works.

Set up SAML with Google Workspace

To connect Google Workspace using SAML

1. In Google Workspace, create a new SAML 2.0 application and copy the SSO URL it provides, then download the certificate.
2. In Maxio, follow Create the connection above using the SSO URL as your Sign In URL and the downloaded certificate as your Signing Certificate.
3. Copy the Entity ID Maxio displays after you save the connection.
4. In Google Workspace, on your SAML application:
   • Set ACS URL to https://login.maxio.com/login/callback.
   • Set Entity ID to the value from Maxio.
   • Set Name ID Format to EMAIL.
   • Map your primary email attribute to both email and email_verified.
   • Turn on user access for the application.
5. Sign in through Google Workspace to confirm the connection works.

Set up SAML with another identity provider

Okta and Google Workspace aren't the only SAML identity providers Maxio supports. Any SAML 2.0 provider works the same way:

1. In your identity provider, create a new SAML 2.0 application, using https://login.maxio.com/login/callback as the callback or ACS URL.
2. Map an email attribute to the user's email address, and an email_verified attribute set to true.
3. Copy the sign-in URL and certificate your provider generates, then follow Create the connection above using those values.
4. Copy the Entity ID Maxio displays after you save the connection, and set it as the Audience URI or Entity ID on your identity provider's application.
5. Sign in through your identity provider to confirm the connection works.

Related information

To learn what Enterprise SSO changes for your users and what your team stays responsible for, see the Understand Enterprise Single Sign-On (SSO) help article.

To learn how Enterprise SSO fits into Maxio's wider sign-in experience, see the Understand Universal Login help article.