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Create and Use Account Groups

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Last updated on Sep 19, 2026

An Account Group is a named set of GL accounts, which lets you select many accounts at once when configuring a report. Groups are typically built around expense categories such as Sales & Marketing (S&M) or General & Administrative (G&A).

What account groups feed

Three calculations draw on Account Groups:

  • Gross Margins, in the Margin Analysis Report
  • Customer Acquisition Cost (CAC), in the Subscription Momentum Report
  • Lifetime Value (LTV), in the Subscription Momentum Report

Before you start

Account Groups depend on a QuickBooks connection, and on your permission level.

Important: Account Groups require both the QuickBooks integration and Expenses to be enabled. If either is off, the Account Balances & Groups screen does not appear on the Admin menu. Only accounts that have synced to QuickBooks can be added to a group, so accounts created in Maxio, or synced from NetSuite, Sage Intacct, Xero, or Rillet, are not available for selection.

Viewing Account Groups requires Editor permissions. Creating, editing, copying, and deleting them requires Admin permissions.

Create an Account Group

A group needs a unique name and at least one synced account.

To create an Account Group

  1. Go to Admin > Lists > Account Balances & Groups, then click New Account Group.

  2. Enter a Name for the group. The name must be unique. A Description is optional.

    Create Account Group dialog with name and description above a two-pane account picker

  3. Select the Accounts for this group by moving them into the box on the right. Use the search box above the left-hand list to find an account by name.

  4. Click Save.

Maxio opens the new group, showing its Description and a table of its member accounts with each one's Type, Name, and linked GL Account.

Edit, copy, or delete an Account Group

Open a group from the Account Groups list to reach these actions:

WARNING: Deleting an Account Group removes it from any saved report that used it, which changes what those reports calculate. Maxio does not warn you which reports are affected.

ActionWhat it does
EditChanges the group's name, description, or member accounts.
Save AsCreates a copy of the group. The accounts carry over and the name is left blank for you to fill in.
DeleteRemoves the group after a confirmation prompt.

Use an Account Group in a report

Create the group before configuring the report. Both report types hide their Account Group setting entirely when no Account Groups exist.

Expense Settings with expense calculation set to account groups and a group selected
Expense Settings with an Account Group selected

Use a group in the Margin Analysis Report

In the report's Expense Settings, select one or more Account Groups. A separate Accounts field is available if you would rather pick individual accounts, and you can use both together.

Use a group in the Subscription Momentum Report

In the Customer Lifetime Value section, check Use Account Group for CAC Set, then choose a single Account Group. The Account Group is required once that box is checked.

For the individual Accounts that make up a group, see the Manage the Chart of Accounts help article.

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