Additional Gateways

How the pieces fit together

Working with a gateway comes down to three things: which gateway you choose, which payment methods it supports, and which compliance rules apply to your customers.

Start with what you're trying to do

Pick the goal closest to yours. Each path lists articles in the order to read them.

• Choose and connect a gateway

  Compare options, connect, and test before going live.

  1. Understand Payment Gateways
  2. Select a Gateway
  3. Locate and Test Your Payment Gateway

• Set up Stripe

  Connect Stripe for cards, then add ACH if you need it.

  1. Connect Stripe for Credit Card Payments
  2. Set Up and Collect ACH Payments with Stripe

• Accept bank payments

  Collect ACH, eCheck, or direct debit payments.

  1. Understand eCheck (ACH/EFT) Payments
  2. Set Up and Collect eCheck (ACH/EFT) Payments
  3. Set Up and Collect Direct Debit Payments with GoCardless

• Switch to a different gateway

  Move stored cards so customers don't have to re-enter them.

  1. Understand the Gateway Change Process
  2. Migrate to Advanced Billing ((from another billing system))

• Meet card authentication rules

  Set up 3D Secure for Europe or e-mandates for India.

  1. Understand PSD2, SCA, and 3DS
  2. Test and Implement 3D Secure
  3. Understand RBI Rules for Recurring Card Payments and e-mandates

• Fix failing charges

  Find out whether the problem is the card, the gateway, or your settings.

  1. Understand Payment Failures
  2. Troubleshoot Payment Gateway Configuration Issues
  3. Find Gateway Error Documentation

Answers to common questions

The gateway questions customers ask most, and where to find the answer.

• Which Maxio IP addresses do I need to allowlist?Find Current IP Addresses →
• How do RBI rules affect customers with Indian cards?Understand RBI Rules for Recurring Card Payments and e-mandates →
• Can I use more than one gateway?Select a Gateway →
• How did a customer's expired card still get charged?Payments FAQs →
• Can I refund a payment that's more than 120 days old?Compare Gateway Features →
• Why do charges fail when my gateway seems to work?Troubleshoot Payment Gateway Configuration Issues →

After your gateway is connected

Didn't find what you need? Contact Support