Understand Multi-Lingual Invoices

Advanced Billing renders invoices in English by default. With Multi-Lingual Invoices, you can supply your own translations so each customer sees their invoice in their own language, and refine those translations down to a specific region's dialect where it matters.

Requirements

This feature requires a site on Relationship Invoicing with Multi-Lingual Invoices enabled. Configuring it requires the Setup permission.

How the pieces fit together

Three pieces work together:

• Customer Locale - the language, and optionally the region, recorded on each customer.
• Language customization - the Languages you create and the invoice wording you override in each.
• Language application - the order Advanced Billing applies those Languages in when it builds an invoice.

The locale on the customer is the input; the Languages you have defined are the available translations; the application order decides which one wins when more than one could apply.

Layering a region over a base language

You can create a standardized version of a language, such as a base German translation, and then layer region-specific overrides on top of it where a dialect differs.

This means you do not have to maintain a complete translation per region. Translate once into the base language, then override only the specific wording that differs in a given region — everything you do not override falls back to the base.

Where to go next

• Set a customer locale records which language a given customer should be invoiced in.