Help Center › Configuration › Maxio Core › Admin Lists › Items

Item Fields

··

Last updated on Sep 1, 2026

Please be aware that this article is related to managing Items in Maxio Platform. An Item is a solution or product you license or sell. Each Transaction and Invoice Line Item must have an associated Item.

You can find a description for each item field below. For how to create and manage Items themselves, see Items Overview (Add, Edit, & Remove).

Create Item form with all six collapsible sections visible in order

Item Information

Field	Description
Name	(Required) Item Names should equate to your invoice line item products, services, or solution items. Each name must be unique. For example: ABC Subscription Fee XWZ Annual Subscription Monthly Subscription License Fee Ad Hoc Pro-services Training Maintenance Fee Platinum Email Campaign Service Fee Gold Email Campaign Subscription Fee If a GL Connector is in use, Items should only be created and managed in your GL, as Maxio will sync in new and changed Items from your GL.
Code	(Optional) Used for matching Product Codes from Salesforce. This field is matched against the Salesforce Product Code in the process of creating an Order.
Product Family	(Optional) Used for filtering in Analytics Reports. An Item can belong to only one Product Family.
Units of Measure	(Optional) The unit this Item is sold in, such as seats, licenses, or hours.
Item Category	(Optional) A broad classification for the Item. Choose from Business Software, Consumer Software, Digital Services, Physical Goods, or Other. Selecting a category sets a matching default in Item Category UNSPSC Code.
Item Category UNSPSC Code	(Optional) The UNSPSC classification code for the Item. Enter up to 8 numeric digits. Defaults from the Item Category you select, and can be overridden.
Active	When set to Inactive, the Item cannot be used to create new Transactions or Invoice Line Items, and it no longer appears in the Item pickers when you create or edit an Item Group. All Items remain available in reports regardless of this setting, so historical results are unaffected. This option is enabled by default.
Notes	(Optional) A free-form text field available only in the View and Update Item screens. Use this field to log incidental information about the Item. The Notes field is not used in the generation of Transactions or Invoices.

Revenue Settings

Field	Description
Default Revenue Recognition Template	The default Revenue Schedule used when you create a Transaction. See Revenue Recognition methods for more details.
Accounts	Select Accounts according to these rules: An Item must have an Income Account, and an Income Account on its own is a valid setup. Liability Account and Asset Account must both be set or both be left empty. Setting one without the other returns the error "Liability and Asset accounts must both be set or both be empty." Long Term Liability Account appears only if long term liability accounts are enabled for your account. If your Chart of Accounts has no liability or asset accounts defined, only Income Account appears.

Field

Description

Default Revenue Recognition Template

The default Revenue Schedule used when you create a Transaction. See Revenue Recognition methods for more details.

Accounts

Select Accounts according to these rules:

An Item must have an Income Account, and an Income Account on its own is a valid setup.
Liability Account and Asset Account must both be set or both be left empty. Setting one without the other returns the error "Liability and Asset accounts must both be set or both be empty."
Long Term Liability Account appears only if long term liability accounts are enabled for your account.

If your Chart of Accounts has no liability or asset accounts defined, only Income Account appears.

Invoice and Billing Settings

Field	Description
Default Billing Method	Defines how Invoices are created when you create a Transaction. See Billing Methods.
Billing Description	(Optional) The default description for this Item's Invoice Line Items, built from fixed text and variables. Select from your library of Billing Descriptions, or edit and create one as needed. See Create and Manage Billing Line Item Descriptions.
Is taxable	Marks the Item itself as taxable. This is a different setting from Is sales tax, which marks an Item that is the sales tax. This option is disabled by default.
Sales Tax Rate	(Optional) The tax rate applied to this Item when syncing to a connected GL.

Renewal Management and Analytics

Field	Description
Recurring	Indicates to Maxio that a Transaction must be renewed or canceled when it expires. Check this box if the Item is used to define a Term of the contract. Recurrence has no impact on Invoicing. This option is disabled by default. See the Item Recurrence article for more information on Recurring and Non-recurring Items.
Generate MRR/ARR	When a Transaction is created or edited, Maxio generates both an MRR and an ARR value for the Transaction based on this setting and your MRR Tolerance Settings. Generally, select Yes for recurring Items and No for non-recurring Items. For Items that represent a true month-to-month subscription term (duration, not billing method), select No. This sets the MRR to the Transaction Amount.
Item Groups	An Item can be added to one or more Item Groups, which can be used in Analytics reporting.
Use Advanced Billing Start and End Dates	When a Transaction is generated from an Advanced Billing subscription, take the start and end dates from Advanced Billing rather than calculating them from this Item's settings. This option is enabled by default.

Automatic Transaction Generation from Invoices Settings

Field	Description
Default Duration	Transaction End Dates default to this when creating a Transaction with this Item: you specify the Transaction Start Date and Maxio calculates the End Date from the Item's Default Duration. Generally, Recurring Items have a Default Duration other than End Date same as Start Date. Non-recurring Items typically use End Date same as Start Date, meaning they start and end on the same date. Because the default revenue recognition period aligns with the Transaction Start and End Dates, setting this to End Date same as Start Date and setting the Default Revenue Recognition Template to Start to End - Exact Days recognizes the revenue all on one day, the most typical case for non-recurring Items. Some non-recurring Items still need revenue recognized over a period of time. For example, many auditors require certain set-up fees to be recognized over a multi-year period. Those Items are non-recurring but carry deferred revenue, so their Default Duration may be something other than End Date same as Start Date.
Enable Create Transactions	Allows Maxio to create Transactions from Invoices synced in from other systems. The settings below are used in the Generate Transaction function. This option is disabled by default.
Create Revenue	When checked, a generated Transaction has revenue created using the revenue recognition method of the associated Item. This option is disabled by default.
Transaction Start Date	Determines how Maxio assigns the Transaction Start Date. Transactions created from an external system's Invoice Line Items use that system's start date when one is available; otherwise this setting applies. Every option except one calculates the Start Date relative to the Invoice Date of the invoice line item, whether the invoice was synced from QuickBooks, imported, or created directly in a Contract. Options range from the Invoice date itself through one, two, or three months before or after it, and the first day of the month preceding, containing, or following it. The one exception, The day after the preceding transaction ends, sets the Start Date to the day after the End Date of the Transaction it renews. If Maxio does not determine that the new Transaction is a renewal, the Start Date falls back to the Invoice Date. Defaults to Invoice date. If an invoice contains multiple recurring line items and you select the renewal-based method, also enable Enforce Same Item in Renewal Links to avoid incorrect results.
Transaction End Date	Controls how the Transaction End Date is calculated. Transactions created from an external system's Invoice Line Items use that system's end date when one is available; otherwise this setting applies. Calculate using the Duration Default - The End Date is the Start Date plus the Item's Default Duration. This is the default setting. Use Invoice Quantity as number of months duration - The End Date is the Start Date plus the number of months in the invoice Quantity. Quantities are rounded down, so 5.6 becomes 5 months. If the Quantity is between 0 and 1, the End Date is the last day of the Start Date's month. Use End of month of the Invoice Date - The End Date is the last day of the Invoice Date's month, regardless of Start Date.
Enforce Start Date After End Date	New Transactions are only added if the preceding Transaction ends before the new one begins. This stops a Transaction whose Start Date falls before another Transaction's End Date from being classified as a Renewal; it is classified as a New Transaction instead. This option is disabled by default.
Enforce Same Item in Renewal Links	Renewal links are generated only for Transactions with the same Item as the prior Transaction. If unchecked, a new Transaction can renew another Transaction with any Item. This option is enabled by default.
Renew All Open Transactions	Allows a Transaction to renew all candidate Transactions that have not previously been renewed or canceled and that meet the other conditions above. This option is disabled by default.

Applying changes to existing records

When you edit an Item, these check boxes control whether the change is applied only to new records or also propagated to records that already exist. Leave them clear to change the Item's defaults going forward without rewriting history.

Field	Description
Update Revenue Recognition Method	Applies the new Default Revenue Recognition Template to existing Transactions using this Item.
Update Billing Method	Applies the new Default Billing Method to existing Transactions using this Item.
Update Invoices	Applies the change to existing Invoices using this Item.
Update Generate MRR/ARR	Applies the new Generate MRR/ARR setting to existing Transactions using this Item.

Integration Settings

Several other settings are available for Items depending on which integrations you use with Maxio.

QuickBooks

Field	Description
QuickBooks ID	(View only) The unique internal database identifier within QuickBooks. This field is set only for Items that have been synced from QuickBooks to Maxio. There is no interface within QuickBooks to view this ID field. If a QuickBooks ID exists, then by definition the Item was synced to Maxio and not created in Maxio.
Is sales tax	If checked, Invoice Line Items from QuickBooks with this Item add to the Invoice's Sales Tax rather than creating individual line items. The Sales Tax is added to the Sales Tax section on the Maxio Invoice. Check this box only when the Item itself is Sales Tax. Do not check it when the Item is a taxable service or product. To make a product or service taxable, use the Is taxable setting instead. For example, an Invoice created in QuickBooks with two line items, a Subscription Item of $10,000.00 and Sales Tax of $600.00, syncs into Maxio as a single Line Item, with the $600.00 represented in the Sales Tax section.
QuickBooks Account	The QuickBooks Account to which the Item is associated.

Other integrations

Field	Description
AvaTax Sales Tax Code	If you have the AvaTax integration enabled, this field displays the Sales Tax Code assigned to the matching Item in Avalara. Leave it blank to use the default Sales Tax Code from Avalara. While this field is editable in Maxio, you must enter a valid Sales Tax Code that already exists in Avalara to be able to sync the Item to Avalara. Any Custom Sales Tax Codes must already be established in Avalara before they can be assigned to an Item in Maxio. For most workflows, assign your Sales Tax Codes from within Avalara after the initial sync brings the Items in from Maxio.
Do Not Sync to Salesforce	Transactions and Invoice Line Items using this Item are not sent to Salesforce.
Do not sync Invoices and Payments to the GL	Invoices and Payments involving this Item are not sent to the connected general ledger.
Xero Code	The Item's code in Xero.
NetSuite Tax Schedule	The NetSuite tax schedule applied to this Item.
Stripe ID	(View only) A link to the Stripe Product.
NetSuite ID	(View only) A link to the NetSuite Item.
NetSuite Modified	(View only) The datestamp of the time the Item was last modified by the NetSuite sync.
Sage Intacct ID	(View only) A link to the Sage Intacct Item.
Sage Intacct Modified	(View only) The datestamp of the time the Item was last modified by the Sage Intacct sync.

Other Item Fields

Field	Description
Source	(View only) The name of the application that created the Item, such as Maxio, QuickBooks, Stripe, or NetSuite.
Sync Invoices	If Yes, Invoices from the connected GL with this Item sync into Maxio.

Still need help?
Reach out and our support team will take it from here.

Contact support