Reviewing Subscription Activity History

The Activity tab is a window into the recent changes to a subscription — a running, chronological record of what happened to it and when. Use it when you need to establish why a subscription is in its current state: which change was applied, in what order, and on what date.

Where to find it

Click Activity on the side of the subscription summary. Entries are listed newest first, each with a glyph indicating its type and a linked description you can follow through to the record it refers to.

Relationship to site activity

The Activity tab is a replica of what is displayed in site activity, narrowed to this one subscription. The entry types and what each one means are the same in both places, so the site activity documentation is the reference for reading an individual entry.

Use the subscription's Activity tab when you are investigating one subscriber, and site activity when you need to see events across the whole site.

Please be aware that this article is related to Advanced Billing's Subscription Summary function. The subscription summary is the place to perform all tasks necessary to manage customers’ purchases through Advanced Billing.

You can learn more about the Subscription Summary by checking out this help article: Subscription Summary Overview.